Dex

Put Dex to Work$1.99 per resolved ticket

Every IT tool charges per seat. Dex only charges when it actually resolves the ticket — end to end. Start with $100 in free credit.

Built by the team behind SysAid. Trusted by 10,000+ IT teams for over 24 years.

No credit card. No seats. Pay only when Dex resolves.

Start with $100 free

Schedule your hands-on demo within two weeks

No credit card. No seats. Pay only when Dex resolves.

Dex helped us unlock $67K in savings in a single day.

Cliff DuPuy, EdS

Director of Information Technology, Grand Traverse County

Cliff DuPuy, Director of IT at Grand Traverse County
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$1.99 Per Result

No seats, no per-user fees. Pay only when Dex resolves the issue end-to-end.

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$100 Free to Start

Run your first batch of tickets on us. No credit card, no procurement.

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Live in 24 Hours

Dex resolves tickets in Teams, Slack, across your stack — by tomorrow.

Frequently asked questions

What teams ask before they put Dex to work.

What is Dex?

Dex is an autonomous AI IT engineer that resolves IT issues end-to-end inside Microsoft Teams and Slack — investigating, fixing, and confirming. Most issues are handled before a ticket is even opened. Dex is built by the team behind SysAid.

How can Dex help MSPs?

Dex acts as a force multiplier for MSP teams. Operating like a senior IT engineer, Dex can investigate, plan, and execute real IT tasks across client environments while respecting permissions and policies. This allows MSPs to handle more work, support more clients, and respond faster without increasing headcount. The technology behind Dex is already trusted by thousands of organizations, and we provide full documentation and technical transparency so MSPs can understand exactly how it works. Dex is built to meet the highest standards of security, control, and operational oversight.

How does the $1.99 per result pricing work?

You only pay when Dex actually resolves an issue end-to-end. No assists, no partials. No seats, no per-user fees. Start with $100 in free credit — no credit card required.

How long does deployment take?

Operational in under 24 hours. Plug Dex into Microsoft 365 (Entra, Intune, Exchange), ServiceNow, Okta, and the rest of your IT stack — Dex is live in your real environment within a day.

What systems does Dex integrate with?

Microsoft 365 (Entra, Intune, Exchange, Teams), Google Workspace, ServiceNow, Okta, Slack, and more. Dex plugs into the IT stack you already use.

Is there a contract or commitment?

No. Start with $100 in free credit, no credit card, no procurement. Pay only when Dex resolves. Cancel anytime.

Who built Dex?

Dex is built by the team behind SysAid, with 24+ years of experience serving more than 10,000 IT teams worldwide.