Dex: A Full-Stack Autonomous IT Engineer for Microsoft 365

Dex is created by former technology leaders and the team behind SysAid, a leader in IT platform trusted by thousands of organizations and millions of users globally.

We combine deep IT operations experience with hands-on product execution to build the world's first Autonomous IT Engineer. We're building Dex with the same operational depth and enterprise-grade standards.

Yes. Dex is built on the same secure, enterprise-grade foundation as the SysAid platform, which follows stringent international security standards and compliance frameworks to keep your data safe and protected. This includes certifications and alignment with ISO 27001, ISO 27017, ISO 27018, SOC 2 Type 2, and annual third-party audits as part of our security program. Dex is hosted in secure AWS environments with industry-standard encryption in transit and at rest, role-based access controls, and continuous monitoring of production systems. We also support enterprise controls such as SSO and MFA.

In addition, Dex follows data protection regulations such as GDPR, enabling compliance with privacy rights and data handling requirements for European users, and supports operational measures aligned with HIPAA for healthcare-related use cases through HITRUST-mapped security controls. These standards ensure that Dex meets the highest expectations for security, privacy, and regulatory compliance globally.