7 min read
How Dex Go resolves password requests in Microsoft 365
How to automate password resets in Microsoft 365 — under policy, with full audit, no ticket required. A working approach to the most expensive Tier 1 work.
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Field notes from the agentic IT shift
We write about what changes when software stops routing IT work and starts doing it — and what the second-order effects look like inside a real org.
10 min read
What is agentic IT? A working definition for IT leaders
Agentic IT is software that investigates, plans, and executes IT work — not just routes or suggests it. Here's a working definition for IT leaders.
Read post →4 min read
Welcome to the Dex blog — and what we mean by agentic IT
Most 'AI for IT' products help humans work faster on their tickets. Dex does the work itself. Here's why we're writing about it.
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