RMM & Endpoint

N-able N-sight

Query N-sight clients, devices, checks, and patches from plain-language requests.

Dex connects to N-able N-sight RMM through the Data Extraction API and lets MSP admins and end users run everyday monitoring and patch operations in natural language — listing clients and sites, inspecting devices and assets, reviewing failing checks, looking up patch status, and triggering antivirus scans — with policy guardrails and audit logging.

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What Dex does with N-able N-sight

Dex handles both admin workflows and employee self-service — all policy-guardrailed and audit-logged.

For admins (CoAdmin)

List every client, site, and device (servers, workstations, mobile, agentless) across the N-sight dashboard
Drill into a device for hardware, software, licensed software, and monitoring configuration
Pull all failing checks for a client and inspect the formatted output of any individual check
Clear checks and attach notes to them for audit
List all patches for a device and approve or ignore patches one-by-one
Run Managed Antivirus scans, list threats, and review the quarantine for a device
Provision new clients and sites, and generate site installation packages
Trigger automated tasks on demand via run_task_now

For employees (self-service)

Check whether your own device is online and what N-sight is reporting
Surface any failing checks on your own workstation before contacting IT
Review the hardware and installed software N-sight sees on your device
Look up which patches are pending on your computer

Just ask Dex

Your team types a request in plain language. Dex investigates, plans, and executes — with the right guardrails.

Admin prompts

>List every failing check for client 1234 and show me the formatted output for the top 5
>Show me every workstation at site 5678 that hasn't checked in today
>Approve patch 98765 for device 11111 and ignore patch 98766
>Start an AV scan on every device at the "HQ" site
>Add a new site "Branch-Toronto" under client Acme and generate a Windows installer package

Employee prompts

>Is my workstation online in N-sight?
>Show any failing checks on my device
>What patches are pending on my laptop?
>Has N-sight flagged any AV threats on my computer?

Policy actions

Every action Dex can take on N-able N-sight is declared, scoped, and guardrailed. Admins control which apply, who approves them, and whether they're limited to self-service.

Action	What it does	Guardrails
`n_sight_list_devices`	List and view devices, clients, and sites in N-sight RMM	self-only
`n_sight_view_checks`	View device monitoring checks and failing checks	self-only
`n_sight_view_assets`	View device hardware and software asset details	self-only
`n_sight_manage_patches`	Approve or ignore patches for a device	self-only

How to configure N-able N-sight

Onboarding takes minutes. Dex validates your credentials before saving them.

Setup steps

1
Sign in to your N-sight dashboard as an administrator and go to Settings > General Settings > API.
2
Generate an API key scoped to the services Dex should use (device listing, checks, patches, AV, asset tracking).
3
Note your dashboard URL — it varies by territory (e.g., https://wwweurope1.systemmonitor.eu.com).
4
In Dex, enable the N-able N-sight integration and paste the dashboard URL and API key.
5
Dex validates the credentials by calling `?service=list_clients` before saving.
6
Configure policy actions (list_devices, view_checks, view_assets, manage_patches) with approval requirements as needed.

Vendor documentation ↗

Credentials required

server_url: Your N-sight dashboard URL (e.g., https://wwweurope1.systemmonitor.eu.com)
api_key: N-sight API key (Settings > General Settings > API)

Requirements

•N-able N-sight RMM subscription with at least one client, site, and enrolled device
•API key generated in Settings > General Settings > API
•Dashboard URL matches your territory — EU, US, APAC etc. each have their own host
•Rate limit: 60 API calls per minute per API key
•Responses are XML (not JSON); Dex parses them transparently
•Device discovery follows the hierarchy clients → sites → devices; all IDs are integers

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See Dex run N-able N-sight

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