Check Assigned M365 Licenses for a User

End users frequently ask IT which Microsoft 365 plan they are on — usually because a feature is missing (Teams Phone, Power BI, Copilot, Project, Visio) or because they're trying to install an Office app and the download isn't offered. Before troubleshooting, administrators need a definitive answer to the question: what licenses does this account actually have assigned right now?

This recipe shows three ways to retrieve the list of Microsoft 365 (Entra ID) licenses assigned to a single user: through the Microsoft 365 admin center GUI, through the Microsoft Graph API, and through PowerShell. Use it for help desk tickets, license audits, pre-migration checks, or to confirm that a group-based licensing assignment actually landed on a user.

After completing this recipe you will have:

• A list of every SKU (license) assigned to the target user, with friendly names.
• Visibility into whether the license was assigned directly or inherited from a group.
• The enabled and disabled service plans within each license (e.g., whether Teams or Exchange is turned on within an E3).
• The user's usage location — required before any license can be assigned.

Read-only operation — low risk. That said, keep these in mind:

• SKU IDs vs. friendly names: The API returns GUIDs like 6fd2c87f-b296-42f0-b197-1e91e994b900 (ENTERPRISEPACK = Office 365 E3). Always translate to friendly names before sharing with end users. Microsoft publishes the mapping at learn.microsoft.com/entra/identity/users/licensing-service-plan-reference.
• Group-based licensing: If assignedByGroup is populated, removing the user's direct license won't work — you must change group membership or the group's license assignment.
• Privacy: License data is considered user attribute data. Only query accounts you are authorized to support.
• Do not use this recipe as evidence of feature availability for compliance workloads (e.g., eDiscovery, Purview) without also checking role assignments and service plan state.